We use Evri Next Day Delivery for eligible UK orders.

Our aim is for your parcel to arrive on the next working day after dispatch. Please note that this is an estimated delivery time and is not guaranteed.

Delivery may take longer during busy periods, public holidays, adverse weather conditions or circumstances beyond our control.

Orders are carefully checked and prepared before dispatch.

Personalised items may require additional processing time to complete the laser engraving and carry out quality checks.

The estimated delivery timeframe begins once your order has been dispatched, not when the order is placed.

Any applicable delivery charges will be displayed at checkout before payment is completed.

Where tracking is available, you will receive tracking details once your order has been dispatched.

You can use these details to monitor your parcel's progress through the Evri delivery network.

Please ensure that your delivery address is complete and accurate before submitting your order.

If you notice an error, contact us as soon as possible. We will do our best to assist, although address changes may not be possible once an order has been dispatched.

BRANWOLD serves customers in the United Kingdom and United States.

International shipping availability, charges and estimated delivery times will be confirmed at checkout.

International deliveries may be subject to customs procedures, import duties or local taxes. Any applicable charges will be communicated where required by law.

If your parcel is delayed, missing or arrives damaged, please contact us through our Contact Us page.

We will investigate the issue and work towards an appropriate resolution.

Nothing in this policy affects your statutory consumer rights.